FAQs
1. How can I contact you?
You can reach us anytime through our Contact page, or email us at [your email address]. We aim to respond to all inquiries within 24 hours.
2. Where are your products shipped from?
Our products are sourced from trusted suppliers around the world. Depending on the item and your location, it may be shipped from the U.S., Europe, or Asia. We always choose the fastest and most reliable option available.
3. How long will my order take to arrive?
Shipping times typically range from 7 to 20 business days, depending on your location. You’ll receive a tracking number as soon as your order is dispatched.
4. Can I get a refund for my product?
Yes! We offer a 30-day refund policy. If you’re not satisfied with your purchase, contact us within 30 days of receiving your item to request a refund or exchange. The product must be unused and in its original packaging.
5. Do you offer tracking for orders?
Absolutely. Once your order is shipped, we’ll send you a tracking number so you can monitor the progress of your delivery.
6. What if my item arrives damaged or is incorrect?
If your item arrives damaged or incorrect, please email us right away with clear photos of the issue. We’ll review it promptly and work with you to find the best solution.
7. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping times and availability may vary by country, and any applicable customs fees are the responsibility of the customer.